Dasar privasi
Effective Date: 15 December 2023
1. Introduction
Welcome to e'lioe, owned and operated by W&L Asia Sdn Bhd ("e'lioe," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, postal address, and phone number, which you may provide when making a purchase, subscribing to our newsletter, or contacting us.
Payment Information: When you make a purchase, we may collect payment details such as credit card information and billing address.
Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Processing and fulfilling orders.
Sending transaction confirmations and updates.
Providing customer support.
Sending promotional and marketing materials, with the option to opt out.
Monitoring and improving our website and services.
Complying with legal requirements.
4. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
With service providers who assist us with website operations.
To comply with legal obligations or protect our rights.
In the event of a business merger, acquisition, or sale.
5. Security Measures
We implement security measures to protect your information. However, no data transmission over the internet is entirely secure. We encourage you to use strong passwords and take precautions to protect your information.
6. Your Choices
You can update your personal information or opt-out of marketing communications at any time. You can also set your browser to block cookies or alert you when cookies are being used.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Collection of Images
In some instances, we may collect images that you voluntarily provide. These images may include photographs of your skin condition or other related visuals. We use these images solely for the purpose of providing personalized skincare recommendations or addressing specific concerns related to our products.
Usage of Images:
Images you provide may be used for internal analysis and evaluation of skin conditions to offer tailored skincare suggestions.
We do not use these images for any other purpose without your explicit consent.
Storage and Security:
All images are securely stored and accessible only to authorized personnel.
We implement stringent security measures to protect the confidentiality and integrity of these images.
Please rest assured that your images are handled with the utmost care and discretion, and they are never shared or used for marketing purposes without your express permission.
9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at care@elioe.com